General Queries

Q. Can I register for Free?

Ans. Yes, if you are above the age of 18 years, then you can register at Thirukkalyanam.com for free. Basic registration is free for all.

Q. Do you provide any friendship or dating services?

Ans. No, we don’t provide any friendship or dating services. Lovevivah.com only provides matrimonial related services to its registered users, who are really genuine and serious about commitments and marriage.

Q. Why I am not getting the desired matches?

Ans. Please change your ‘Partner Preference’ filters in the search form to get the desired results. Please ensure that your search criteria are not too narrow or restricted.

Q. Why I am not getting any mail from LoveVivah.com?

Ans. You may have unsubscribed the mails from our mailer services, or marked to move these mails in Spam or Junk folder of your inbox. Please check your email setting to ensure mail delivery in your inbox only.

Q. Can I choose my own ID for the profile?

Ans. No. You cannot do this manually as every Lovevivah ID is unique and generated by system only.

Q. How can I add my success story?

Ans. If your marriage has been arranged with the help of Lovevivah and you want to share your story with others, then you just need to once again login to your account, click on the profile icon, select success story in the drop down list and write your story in your own words. Please don’t forget to add your marriage photographs with your story.

Profile & Photo

Q. How can I create a complete profile?

Ans. You can easily complete your profile by following all the steps mentioned in the registration process and provide all related information. Also, add photographs, videos and other important information while creating your profile. To complete your profile, you are required to update some important documents such as Aadhaar Card details, PAN card details and other information.

Q. How many pictures can be uploaded and what should be the specifications?

Ans. You can add maximum 20 photographs to your profile. The minimum image size should be 200X200 and the maximum size of the image is 1.5 MB.

Q. How to generate a horoscope?

Ans. You can easily generate a horoscope by updating your information like date, time and place of birth in the horoscope section.

Q. Is there any other way to create or update horoscope?

Ans. No, there is no other way to add, create or update horoscope on your profile. You can generate your horoscope instantly by adding important and required information in the horoscope section.

Q. Is the service available for all members?

Ans. Yes, the service is available for all members.

Q. How can I modify my profile?

Ans. You can easily modify and make changes in your profile by logging in. Click on the ‘General Setting’ button to make the desired changes in the profile.

Q. How to delete my profile?

Ans. You can delete your profile by clicking on the delete button. Your profile will be deleted once our customer support will contact and get your consent over it.

Password & ID

• I forgot my Matrimony ID / Password. What should i do?
  Click on the "Forgot Password" link in the home page and enter your "E-mail address" or "Matrimony ID". Your "Matrimony ID" and "Password" will be mailed to you immediately.
  Your Email address should be the one given in your profile.
  
  How do I change my password?
  Login using your "Matrimony / Email ID" and "Password".
  On the "My Matrimony" page in the left navigation bar below the "My Profile" subhead, Click on "Change Password".
  Enter your current password. Enter your new password and confirm the same. Click on "Change Password" button. Your new password will be activated immediately and can be used from the next time you login.
  
  Why am I not able to login? Why is the message "Invalid Matrimony ID / E-mail ID" or "Incorrect Password" being displayed?
  The password you have entered might be wrong. Alternatively, you might be having the CAPS LOCK "On". Please check whether the password is entered in the correct case (Upper or Lower).
  Please ensure that there are no spaces in the Matrimony ID typed. For e.g., it should be A123456 not A 1234 56.
  If you have forgotten your password, please click on the "Forgot Password" link to retrieve the same.
  The E-mail ID you are using to login must be the same one with which you had registered on the website. Alternate E-mail IDs will not function.
  
  Can I choose my own Matrimony ID?
  Every Matrimony ID is unique and is allocated by the system. You cannot choose your own matrimony ID since it is system generated. It cannot be changed under any circumstance.
  
  I'm registering for my sister/brother and me. Can we both have the same Matrimony ID?
  A Matrimony ID identifies each person uniquely. Please register separate profiles for you and your sibling.
  

Register Profile Free

• How do I add my profile?
  Click on the link Register Profile Free
  The form to add your profile will be displayed. Give all the necessary as well as optional details asked in the form. Click on the submit button.
  Give as many details as possible, including your contact details in full. This will increase the chances of your profile being displayed when our members search for matches.
  After you submit your information, your profile will be automatically created and you shall be given a "Matrimony ID" generated for future references.
  All the profiles are validated before inclusion in the database. It may take up to 24 hours for the validation. An e-mail would be sent to you once the profile is added.
• The profiles are validated for statutory regulations of the site to avoid pornography and various other factors and to have uniformity in the database.
  
  Can I register for my friend, relative or sibling?
  Yes! you can register.

Search Profiles and Getting Responses

• How can I search profiles?
  You can search profiles by using our customized search option. Here, you can search profiles by using three modes: Quick search, Advance search and Search by Id. Quick search -It is a basic search option where you are supposed to fill in all the details mention in the form and get the search results based on your criteria. Advance search - This is an advance option to search bride and groom. You are supposed to fill in all the details in the given boxes to get more specific search results. Search by Id - If you know the profile id of the user you want to view, you can use “Search by ID” to get the exact result.
• The profiles are validated for statutory regulations of the site to avoid pornography and various other factors and to have uniformity in the database.
  
  
• How can I set my ‘Partner Preference’ in my profile?
  You can set the criteria in the ‘Partner Preference’ page by filling all the required information about your desired partner. You will get the search results based on filled criteria.
  
• How can I improve my responses?
  To receive better and authentic responses you should complete your profile and try to complete your registration form by providing 100% details. Higher trust score and completion level will increase the genuineness of your profile.
  
• Can I save search criteria?
  No. You cannot save your search criteria in your profile. Every time when you want to search, you can use any of the three available search options to find your preferred partner. But, your last search history will be saved in the profile.